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What a great service. Friendly, efficient, no confusing legal speak and the legal pages were even colour coded to make life easier. I felt like OmniaLegal were working for me, not because of me. Thank you so much.

Quick Contact Details

 We'd love to hear from you if you have a requirement or an enquiry. Please contact us using the details below.

Address

1A Queen Square
Bath, BA1 2HA

Call or Email

T: 01225 666 600
E: hello@omnialegal.co.uk

Got a Complaint? 

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What a great service. Friendly, efficient, no confusing legal speak and the legal pages were even colour coded to make life easier. I felt like OmniaLegal were working for me, not because of me. Thank you so much!

 

Easy process, Martin visited us at home and talked through the options for our joint wills - the whole process took days and was really simple. Reasonably priced compared to others and the service did feel more personal.

Amazing service! OmniaLegal's team turn complex legal jargon into simple easy to understand language. I thoroughly recommend them for business needs.

Nikki provided excellent advice, guidance and support during the difficult start up phase of our new practice. She is pragmatic, decisive and professional and has a fantastic range of skills as well as network of contacts and contractors.

The team explained everything clearly to me regarding the process for my accident and my case is proceeding with liability already conceded and a good settlement on the table. Thank you to all involved.

Conveyancing made simple! Having been through the process before, I was not looking forward to the move however, OmniaLegal handled the transaction and it was a breeze.

My Will was completed quickly and efficiently and the OmniaLegal team are professional and approachable at all times.

What a great service! Friendly, efficient and no confusing legal speak.

Excellent advice, guidance and support during the difficult start-up phase of our new practice.

Conveyancing made simple!  Moving house with OmniaLegal was a breeze.

Transparency and Complaint Handling

SRA Transparency Rules

The SRA rules require us to provide costs in relation to the following services:

Residential conveyancing
(Freehold sale or purchase, leasehold sale or purchase, mortgages and re-mortgages)

Probate
(Estate Administration)

Please click on the links above to obtain indicative costs associated with these areas.

Complaints

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints procedure here>>.  Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.

You can raise your concerns with the Solicitors Regulation Authority.

What do to if we cannot resolve your complaint

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving our final response to your complaint;

and

  • No more than one year from the date of act or omission being complained about; or
  • No more than one year from the date when you should reasonably have known there was cause for complaint.

If you would like more information about the Legal Ombudsman, please contact them.

Contact details

Visit: www.legalombudsman.org.uk

Call: 0300 555 0333 between 9am to 5pm.

Email: enquiries@legalombudsman.org.uk

Legal Ombudsman PO Box 6167, Slough SL1 0EH